ORDER PROCESSING AND DELIVERY
Spirit People Australia orders are fulfilled via Australia Post Parcel. We endeavour to lovingly wrap and ship your order as fast as we can and your bundle of love will usually arrive in 2-10 business days, however on average its around 3-5 days.
Shipping times will vary depending on location and the shipping service you chose at check out.
Tracking details will be sent to you via email once your order has been shipped and you can continue to track your parcel through the "Track Order" option in that email.
Yes, we offer Express Post for $15. Express Post delivery is an overnight service to approved postcodes within Australia. You can get more information on Australia Post coverage and delivery times here.
FREE SHIPPING ON ALL ORDERS OVER AU$150
We offer free Regular Shipping on all Australian orders over the value of AU$150.
We currently ship to New Zealand, Singapore, United States, Canada and the U.K. International orders are processed within 3 business days. Shipping costs and delivery times are automatically calculated at check out based on your address location, order weight and chosen shipping option. We currently offer standard and express shipping to all these locations.
For international shipping locations not offered at check out, please get in touch with us at firstname.lastname@example.org and we will calculate your shipping individually based upon your location.
ECO FRIENDLY PACKAGING
We care about our Mother Earth and our impact upon her, which is why we choose 100% Recycled, Dye Free paper products to lovingly wrap your purchases.
All inserts, promotional material and padding in your Spirit People package will be plastic free.
Our postage satchels are 100% compostable and are made from sustainably-sourced plants, which means they break down easily in your compost or green waste.
The buyer is responsible for shipping costs for returns and exchanges. Please read our full Returns Policy HERE and contact us prior to sending any returns or exchanges.